Application Support Specialist (m/w/d)
Core
Lead the implementation and operation of diverse application solutions including document management, field service, and product information systems.
Role type
Senior IC application support specialist (project lead)
Builds
Document management systems, field service management tools, product information systems, variant configurators, webshops, and editorial systems
Domain
Manufacturing / Enterprise Software
Required skills
Project leadership, system analysis and optimization, AI application development, 2nd-level support, incident and change management, user training
Preferred skills
Knowledge of web and database technologies, operating systems, and network technology
Technologies
Web technologies, Database technologies, Operating systems, Network technology
Responsibilities
Lead project and sub-project implementation, analyze and optimize technical system solutions, evaluate and implement AI applications, provide technical consulting to department heads, support the introduction of new application solutions, ensure ongoing system operation via 2nd-level support, coordinate incident and change management
Seniority
Senior, hands-on IC