Sachbearbeiter (m/w/d) Technischer Kundenservice
Core
Coordinate customer orders from quotation to completion, manage spare parts procurement, and serve as the primary contact for technical and commercial inquiries in the metal industry.
Role type
Administrative Customer Service Specialist (Technical)
Builds
Order fulfillment and spare parts supply chain for metal products
Domain
Manufacturing / Metal Industry
Required skills
Order coordination, spare parts procurement, ERP systems (Microsoft Dynamics AX), MS Office, technical product knowledge, customer communication
Preferred skills
Construction industry experience, English language skills
Responsibilities
Coordinate customer orders from quotation to completion, organize spare parts orders for own and third-party products, support the service team with commercial and technical order processing, act as a telephone contact for customers, maintain customer and order data in internal systems