Werkstattleiter (m/w/d), Wolfenbüttel
Core
Leading the workshop operations at a Volkswagen Group dealership, ensuring quality standards, coordinating repairs, and managing the workshop team.
Role type
Workshop Manager (IC)
Builds
Repair and maintenance services for Volkswagen, Audi, Skoda, SEAT, CUPRA, and Porsche vehicles.
Domain
Automotive retail and after-sales service
Required skills
Automotive master certification (KFZ), technical and business acumen, team leadership, quality control, customer satisfaction management, safety compliance, scheduling and resource allocation
Preferred skills
Entrepreneurial mindset, initiative, high quality and deadline orientation, independent work style, communication skills
Technologies
Manual and automatic measurement and testing devices
Responsibilities
Ensure smooth internal processes and adherence to quality standards in the service department; Coordinate workshop appointments; Coordinate closely with the parts service; Perform repairs and maintenance on mechanical and electrical components; Conduct systematic fault diagnosis using measurement and testing equipment; Ensure long-term customer satisfaction; Assign staff and organize workstations; Lead, instruct, and motivate the workshop team; Ensure safety, order, and cleanliness in the workshop
