Teamlead Customer Intelligence (m/w/d), Ismaning
Core
Lead the Customer Intelligence team to analyze digital customer behavior and create a holistic 360-degree customer understanding to drive data-based decisions and product innovations.
Role type
Team Lead, Customer Intelligence
Builds
Digital analytics landscape, standardized reports, dashboards, and data visualizations
Domain
E-commerce, Live Commerce, Digital Analytics
Deliverable
dashboards & analysis
Required skills
Team leadership, Digital Analytics, Data modeling, Analytics strategy, Hypothesis validation, Stakeholder coordination
Preferred skills
Experience in E-commerce, Technical understanding of web/app architectures
Technologies
Amplitude, Google Analytics, Google Data Studio, Google Tag Manager, BigQuery, Tableau, Power BI, Usercentrics, Snowflake
Responsibilities
Lead and develop the Customer Intelligence team, optimize analysis process quality and efficiency, analyze digital customer behavior, develop and implement analysis mechanisms, design reports and dashboards, optimize digital customer touchpoints and customer journey
Seniority
Senior, hands-on IC with people management
