Business Excellence Manager Airfreight (m/w/d), FRA
Core
Analyze, evaluate, and continuously optimize airfreight operational processes across the entire transport chain to improve quality, productivity, and customer satisfaction.
Role type
Business Excellence Manager (Airfreight)
Builds
Optimized airfreight processes and standardized operational workflows for a global 3PL logistics provider.
Domain
Logistics / Airfreight / Supply Chain
Deliverable
dashboards & analysis
Required skills
Airfreight process knowledge, Lean Management, Continuous Improvement, Process analysis, KPI definition and monitoring, Project management, Cross-functional collaboration, Data analysis, Reporting, Change management
Preferred skills
Experience in operational, analytical, or project-based functions within airfreight, Proficiency in Excel and Power BI, Entrepreneurial mindset, Strong problem-solving skills
Technologies
Excel, Power BI, KPI systems, Reporting tools
Responsibilities
Conduct process analyses, workshops, and projects within Lean Management and Continuous Improvement frameworks; Define, monitor, and evaluate relevant KPIs; Create management dashboards and reports; Support branches in standardizing and harmonizing operational processes; Lead and accompany national and international optimization projects; Support the introduction of new systems, processes, and digital solutions; Conduct training and coaching to anchor best practices; Prepare and present action recommendations for management.
Seniority
Mid-Senior, hands-on IC