Serviceassistent | m/w/d, Fürth | Schwabacher Str. 329
Core
Receiving and greeting customers, determining their needs, coordinating with service advisors, and managing vehicle returns and payments.
Role type
Frontline service assistant in automotive retail
Builds
Customer service experience for premium automotive brands
Domain
Automotive retail / Luxury car dealerships
Deliverable
client delivery
Required skills
Customer reception, needs analysis, appointment scheduling, order intake, payment processing, document verification, cash handling
Preferred skills
Automotive industry experience, sales and service process knowledge, teamwork, organizational talent
Technologies
None stated
Responsibilities
Greeting customers and inquiring about their needs, coordinating with service advisors, managing appointment scheduling during high traffic, handling vehicle returns and document checks, processing payments, contacting customers regarding appointment changes