Mitarbeiter in der Telefonzentrale | m/w/d, Nürnberg | Marienbergstr. 88
Core
Handling incoming calls, prioritizing tasks, and documenting customer inquiries for an automotive dealership.
Role type
Customer service representative (telephony)
Builds
Customer support and administrative coordination for Audi Zentrum Nürnberg-Marienberg GmbH
Domain
Automotive retail
Deliverable
client delivery
Required skills
telephone communication, customer service, documentation, MS Office, room booking coordination
Preferred skills
commercial training, prior customer contact experience, friendly telephone voice
Responsibilities
Answering and prioritizing incoming calls, documenting and routing conversation content, handling general inquiries via phone and email, supporting the reception area, coordinating meeting room bookings