IT-Spezialist / Anwendungsbetreuer (m/w/d), VOCO Zentrale
Core
You will administer and support central enterprise applications (ERP, DMS, specialized software), ensuring smooth daily operations and optimizing digital workflows.
Role type
Application Support Specialist / IT Specialist
Builds
Central enterprise applications (ERP, DMS, specialized software)
Domain
Medical device manufacturing / Dental industry
Required skills
Enterprise application administration, ERP/CRM/DMS support, First & Second-Level Support, Process analysis & optimization, User training, Interface monitoring & data maintenance, Software release management, System documentation, SQL for basic queries
Preferred skills
Business process understanding, Database knowledge, Quality management experience, Experience in regulated environments (ISO 13485 / GxP)
Responsibilities
Administer and support central enterprise applications, Analyze existing processes and support digital optimization, Provide First & Second-Level technical support, Monitor and maintain interfaces between software systems, Participate in software introductions and updates, Support system documentation and authorization concepts
Seniority
Mid-level, hands-on IC