Front Office Manager (m/w/d) Kundenbetreuung Vertrieb, Berlin
Core
Organize the Front Office area in a flagship store, manage customer contact, and coordinate appointments for project managers.
Role type
Front Office Manager / Sales Support (via careerplan.io/jobs/12811-2337014-S-front-office-manager-mwd-kundenbetreuung-vertrieb-berlin-at-viebrockhaus-ag)
Builds
Customer appointment scheduling and CRM data management for a construction/real estate company
Domain
Construction / Real Estate
Deliverable
product features
Required skills
CRM system management, telephone communication, sales data analysis, event planning, MS Office, negotiation, German (fluent), English (fluent)
Preferred skills
Commercial training, construction/technical practice experience, structured and result-oriented work style, team player, empathetic communication
Responsibilities
Coordinate customer appointments for project managers, manage customer data in internal CRM software, support sales leadership in daily operations, prepare and track sales KPIs, assist in planning marketing measures and builder events
