Customer Service Manager (m/w/d), BHI Biohealth International GmbH
Core
Managing customer service operations for a global private-label nutritional supplement manufacturer, ensuring smooth order processing from verification to shipping.
Role type
Customer Service Manager
Builds
Order processing, shipping, and invoicing for private-label health products
Domain
Health & Wellness / Manufacturing
Required skills
Order management, ERP system administration, documentation, complaint handling, process optimization
Preferred skills
Commercial training, customer orientation, organizational talent, MS Office
Technologies
ERP systems, MS Office
Responsibilities
Order verification to shipping, invoicing, coordinating sales/sample/development orders, monitoring deadlines and stock, managing print data and order documents, maintaining master data in ERP, handling complaints and returns, process optimization
Seniority
Mid-level, hands-on IC