Versicherungskaufmann (m/w/d) Bestandskundenberatung, Private Krankenver..., CHECK24 Versicherung...
Core
Managing existing private health insurance customers via digital tools and phone support, handling inquiries and contract adjustments without cold calling.
Role type
Entry-level customer service representative (private health insurance)
Builds
Customer service interactions and contract modifications for private health insurance policies
Domain
Insurance / Health Insurance
Deliverable
client delivery
Required skills
Customer service, phone communication, contract adjustment, digital tool usage, process improvement
Preferred skills
Motivation, learning agility, digital affinity
Technologies
Digital customer consultation tools, AI-supported services
Responsibilities
Answering customer inquiries regarding existing private health insurance contracts, assisting customers with contract adjustments, contributing to internal process improvements
Seniority
Entry-level, structured onboarding