(SENIOR) PROJECT MANAGER DIGITAL CUSTOMER EXPERIENCE, GE3 Zentrale
Core
Leading and executing strategic and operational digital projects for Customer & Business Platforms, including the development of digital customer platforms and services (Website, App, Get More Club) and optimizing the customer experience across all touchpoints.
Role type
Senior Project Manager, Digital Customer Experience
Builds
Digital customer platforms and services (Website, App, Get More Club)
Domain
Retail / E-Commerce / Customer Experience
Required skills
Strategic project management, Digital product roadmap development, Customer journey analysis, Cross-functional team leadership, Stakeholder management, Budget and timeline management, Vendor/partner coordination, Data-driven decision making
Preferred skills
Retail, CRM, Loyalty, or E-Commerce experience, Understanding of omnichannel touchpoints (via careerplan.io/jobs/12811-2301953-S-senior-project-manager-digital-customer-experience-ge3-zentrale-at-new-yorker)
Technologies
None explicitly listed
Responsibilities
Steuering and implementing strategic and operational digital projects in the area of Customer & Business Platforms, Developing and prioritizing roadmaps, requirements, and concepts for digital products and services, Identifying and realizing optimization potentials based on customer, market, and business requirements, Ensuring successful implementation regarding quality, budget, time, and business impact, Coordinating external partners and service providers
Seniority
Senior, hands-on IC
