Telefonische/r Serviceassistent/in (m/w/d), Essen-Wickenburg - Gottfried Schultz
Hybrid
Core
Handling customer inquiries, scheduling appointments, and documenting requests via phone for Volkswagen Group dealerships.
Role type
Customer service representative (phone)
Builds
Customer support and appointment scheduling for automotive dealerships
Domain
Automotive retail
Deliverable
client delivery
Required skills
Active listening, problem solving, documentation, customer relationship management, appointment scheduling, cross-departmental collaboration
Preferred skills
Empathy, stress management, organizational skills