Sachbearbeiter (m/w/d) mit Schwerpunkt KFZ-Versicherung in Voll- oder Te..., Hermann & Hensel Ver...
Core
Handling commercial customer insurance inquiries with a focus on fleet insurance, creating individual offers, and managing the entire claims process from reporting to settlement.
Role type
Insurance claims and account specialist (commercial fleet focus)
Builds
Individual insurance offers and claims settlements for commercial fleet customers
Domain
Insurance (Automotive/Fleet)
Deliverable
client delivery
Required skills
Insurance knowledge, commercial customer account management, claims processing, contract correspondence, solution-oriented decision making
Preferred skills
Experience with commercial customers, team player, high service orientation, strong communication skills, willingness to learn
Technologies
None stated
Responsibilities
Provide solution-oriented support for insurance technical questions (focus on fleet insurance), develop independent recommendations and create individual insurance offers, handle correspondence with clients regarding contract matters, manage the entire claims process independently from reporting to settlement
Seniority
Entry-level to Mid-level, hands-on IC