Operations Manager Store Robotics (w/m/d)
Core
Managing and scaling the operations of Ubica robots that create digital twins of dm store locations for route optimization and counting processes.
Role type
Operations Manager for Store Robotics
Builds
Scalable support, service, and ticket processes for a growing robot fleet
Domain
Retail operations + Robotics
Deliverable
production ML models
Required skills
Process management, Strategic thinking, Stakeholder management, Technical understanding of robotics/sensors/RFID, Service KPI development, Vendor management
Preferred skills
Experience in managing service providers
Technologies
Ubica robots, RFID, Digital Twins
Responsibilities
Ensure stable operation of Ubica robots in markets, Develop scalable support and service processes, Act as primary contact for markets and design training, Collaborate with internal departments and external partners, Develop service KPIs and reporting, Resolve issues with Ubica and feed insights into rollout
Seniority
Mid-Senior, hands-on IC
