Mitarbeiter im Vertriebsinnendienst (m/w/d)
Core
Sales operations specialist supporting the sales team and customers by managing orders, maintaining data, and ensuring smooth daily workflows.
Role type
Sales operations specialist (Vertriebsinnendienst)
Builds
Order fulfillment processes, sales statistics, and customer service workflows
Domain
Industrial lubricants and specialty chemicals
Required skills
Order management, CRM data maintenance, sales statistics creation, online sales platform management, MS Office proficiency, customer communication, organizational skills
Preferred skills
Automotive industry experience, warehouse or trade experience, ERP system experience
Responsibilities
Handle customer inquiries and support sales team, manage orders from acceptance to completion, create sales activity statistics, maintain online sales platforms (webshop, Amazon), update CRM with customer and sales data, conduct customer surveys
Seniority
Entry to Mid-level, hands-on IC