Experte Business Analytics und Produktentwicklung (m/w/d)
Core
Data-driven expert driving the evolution of educational offerings and customer journey at a vocational training academy.
Role type
Business Analytics and Product Development Expert
Builds
Educational programs and customer experience improvements
Domain
Vocational training / Education technology
Deliverable
dashboards & analysis
Required skills
Data analysis, Reporting, Customer journey mapping, Stakeholder collaboration, Product improvement strategy, Market analysis
Preferred skills
Experience with learning platforms, Knowledge of education or energy sector, Product development experience
Responsibilities
Create regular evaluations and reports on program development, Analyze utilization and economic KPIs to identify growth potential, Synthesize customer feedback to derive improvement measures, Integrate operational insights into portfolio development, Analyze customer journey holistically to enhance service quality and learning outcomes
Seniority
Mid-level, hands-on IC
