Systemadministrator SaaS Services (m/w/d)
Core
Managing user, role, and rights administration for a document management system (DMS/ECM), including system monitoring, incident management, and ongoing development.
Role type
System Administrator for SaaS Document Management Services
Builds
Document management system (DMS/ECM) availability, performance, and functionality
Domain
Enterprise Software / Document Management
Required skills
DMS/ECM system administration, incident management, system monitoring, installation and troubleshooting, stakeholder coordination, technical documentation
Preferred skills
Experience with Doxis4 / Doxis ICA from SER, experience in application development
Technologies
Doxis4, Doxis ICA, SER
Responsibilities
User, role, and rights management in the document management system; Administration and further development of the document management system; Monitoring system availability and performance including interfaces; Incident, service request, and problem management; Setup, installation, and troubleshooting of the document management system; Coordination with business units and external service providers; Creation and maintenance of operational, support, and system documentation