Disponent Ersatzteilwesen und Auftragsabwicklung (m/w/d)
Core
Managing spare parts orders and processing new customer orders for hydraulic attachments and weighing/camera systems for forklifts.
Role type
Spare parts and order processing specialist
Builds
Spare parts and new equipment orders for forklift manufacturers and dealers
Domain
Industrial equipment / Material handling
Required skills
Order management, supplier coordination, customer consultation, ERP system usage, quality control, process optimization
Preferred skills
Warehouse management, technical understanding of forklift attachments, multilingual communication
Technologies
Sage 100, Win365
Responsibilities
Processing and monitoring orders for new tasks and spare parts, creating and managing supplier orders, consulting customers on product selection, handling customer inquiries and complaints, maintaining customer relationships, creating and processing order and delivery documents, coordinating with procurement, production, and sales, communicating with suppliers and logistics providers, checking delivered products for quality and completeness, analyzing processes for improvement
Seniority
Mid-level, operational specialist