Sachbearbeiter im Backoffice (m/w/d) (Kauffrau / Kaufmann / Verwaltungsfachangestellte/r (m/w/d))
Core
Administrative support for a defined customer group within the job center's active labor market integration department, focusing on case verification, data management, and coordination with partners.
Role type
Administrative specialist (back-office)
Builds
Administrative processes and customer case files for active labor market integration
Domain
Public sector / Social services / Labor market integration
Deliverable
dashboards & analysis
Required skills
Case verification, data entry and management, documentation, cost instruction creation, partner coordination, legal understanding, IT proficiency
Preferred skills
Commercial training background, counseling competence, self-reflection, structured work style, organizational skills, additional language skills
Responsibilities
Support structured care of a defined customer group, verify cases and maintain customer data, record and forward customer requests, create and forward cost instructions with database documentation, request proofs from customers for case clarification, prepare examinations for active labor market integration benefits, coordinate with partners
Seniority
Entry-level to Mid-level, hands-on IC