Werkstattleiter / Werkstattmeister (m/w/d)
Core
Leading and optimizing daily service operations in an automotive workshop, managing staff, and coordinating between customer requests and technical capabilities.
Role type
Senior IC workshop master (automotive service)
Builds
Efficient automotive service workflows and customer satisfaction
Domain
Automotive industry + workshop operations
Required skills
Automotive mechatronics training, certified master craftsman, leadership, Mercedes-Benz IT systems (Stardiagnose, Xentry), operational process optimization, team motivation
Preferred skills
Prior leadership experience in similar positions, high problem-solving orientation, manual dexterity
Technologies
Mercedes-Benz Stardiagnose, Xentry
Responsibilities
Manage and schedule daily service business, optimize operational workshop processes, ensure equipment availability, mediate between customer service advisors and technical/organizational constraints
Seniority
Senior, hands-on IC
