Werkstattleiter / Werkstattmeister (m/w/d)
Core
Leading and optimizing daily service operations in an automotive workshop, managing staff, and coordinating between customer requests and technical capabilities.
Role type
Senior IC workshop master (automotive service)
Builds
Efficient automotive service workflows and customer satisfaction
Domain
Automotive industry + workshop operations
Required skills
Automotive mechatronics training, certified master craftsman, team leadership, Mercedes-Benz diagnostic systems (Stardiagnose, Xentry), operational process optimization, resource management
Preferred skills
Prior leadership experience in similar roles, high problem-solving orientation, manual dexterity
Technologies
Mercedes-Benz Stardiagnose, Xentry
Responsibilities
Manage and schedule daily service business, optimize workshop operational processes, ensure availability of work materials and equipment, mediate between customer service advisor requests and technical/organizational company capabilities
Seniority
Senior, hands-on IC
