Senior System Engineer (m/w/d) - ITSM-Plattformen & Softwareentwicklung
Core
Senior System Engineer responsible for maintenance, optimization, and development of ITSM platforms (Servity, ICD Maximo, USM), including database administration, solution design, and project leadership.
Role type
Senior System Engineer (ITSM & Database)
Builds
ITSM platforms (Servity, ICD Maximo, USM) and high-availability DB2-LUW solutions
Domain
IT Service Management, Database Administration, Software Development
Required skills
Database administration (DB2-LUW), ITSM platform expertise (Servity, ICD Maximo, USM), Requirements Engineering, Solution Architecture, Project Management, Test Management, Agile methodologies, Jira/Confluence, UNIX/Linux/Windows administration
Preferred skills
ITIL-Foundation, PRINCE2, Scrum Master experience, Code Review practices
Technologies
DB2-LUW, Servity, ICD Maximo, USM, Checkmk, Jira, Confluence, HP ALM, Microsoft Office (via careerplan.io/jobs/12634-BB-645254-7878-5530-S-senior-system-engineer-mwd-itsm-plattformen-softwareentwicklung-at-akkodis-germany-tech-ex)
Responsibilities
Maintain and optimize IT solutions in database environments, perform second- and third-level troubleshooting, support problem, release, and security management, install and operate high-availability DB2-LUW solutions, implement IT services, create requirement and technology analyses, lead parts of projects, build and transfer domain knowledge, develop training concepts, manage user permissions and access, perform backup and restore processes, configure and administer databases, ensure database operations under UNIX/Linux/Windows, establish monitoring and reporting structures, support requirement management, create architecture designs, conceive solution designs, estimate effort and schedule, technically implement solutions on ITSM platforms, conduct unit and blackbox tests, support data migrations, support 2nd and 3rd-level support with root cause analysis, ensure quality assurance measures, enable colleagues, lead partial projects and employees in agile environments, support self-organization and collaboration as Scrum Master
Seniority
Senior, hands-on IC with leadership responsibilities