Customer Service Mitarbeiter (m/w/d)
Core
Handling customer orders via email, phone, and electronic systems; creating and tracking quotes and order confirmations; maintaining customer and master data in an ERP system.
Role type
Customer Service Representative
Builds
Order confirmations, quotes, and customer data records
Domain
Manufacturing / B2B Sales
Required skills
Order processing, quote creation, data entry, ERP system usage, MS Office
Preferred skills
English communication, proactive problem solving
Technologies
ERP systems, MS Office
Responsibilities
Receive and process customer orders via email, phone, and electronic systems; Create and track quotes and order confirmations; Maintain and update customer and master data in the ERP system; Monitor delivery schedules and coordinate with internal departments; Support the maintenance and management of product data