Mitarbeiter Telefonischer Kundenservice (m/w/d)
Hybrid
Core
Inbound customer service representative handling service and credit card inquiries, processing customer orders, and supporting the transition to digital services.
Role type
Inbound customer service representative
Builds
Customer service interactions and order processing for a credit institution
Domain
Banking and financial services
Deliverable
client delivery
Required skills
Customer service, telephone communication, digital application proficiency, order processing
Responsibilities
Handling service and credit card inquiries, processing customer orders, supporting transition to digital services, identifying consultation needs and escalating to relevant departments, assisting in onboarding new team members