Premium Kundenberater (m/w/d) im gehobenen Finanzumfeld
Core
Professional customer service and relationship management for high-net-worth private clients across multiple communication channels.
Role type
Senior customer consultant (financial services)
Builds
Customer service solutions and digital banking support
Domain
Banking and financial services
Deliverable
client delivery
Required skills
Customer relationship management, multi-channel communication, service optimization, digital banking support, event representation
Preferred skills
Experience in customer service or service-oriented environments, strong service orientation, flexibility in dynamic situations
Responsibilities
Coordinate customer inquiries and ensure sustainable solutions, analyze customer requests to identify optimization opportunities, represent the company at customer events, support media banking and services (e.g., online banking)