IT Application Manager (m/w/d)
Core
Implementing and maintaining Microsoft Dynamics CRM integrated with SAP S/4HANA, analyzing business processes, and developing solutions for CRM, marketing, and adjacent applications.
Role type
Senior IT Application Manager (CRM & SAP)
Builds
Integrated CRM and SAP S/4HANA application landscape
Domain
Manufacturing / Enterprise Resource Planning (ERP) / Customer Relationship Management (CRM)
Required skills
SAP S/4HANA, Microsoft Dynamics CRM, business process analysis, project management, ITIL 4, stakeholder management, solution design (via careerplan.io/jobs/12633-66029339_JB5243131-S-it-application-manager-mwd-at-dis-ag-office-management)
Preferred skills
Customer experience processes, marketing processes, external vendor management
Technologies
Microsoft Dynamics CRM, SAP S/4HANA
Responsibilities
Introduce Microsoft Dynamics CRM in conjunction with SAP S/4HANA, support and continuously develop the CRM landscape after Go Live, analyze existing business processes and develop suitable solution approaches, plan and accompany tests, implementations and system adjustments, coordinate external service providers and implementation partners
Seniority
Senior, hands-on IC
