Sachbearbeiter Kundenbetreuung Inbound (m/w/d)
Core
Handling inbound customer service inquiries via phone and email for existing clients in the financial services sector.
Role type
Customer Service Representative (Inbound)
Builds
Customer support interactions, contract modifications, and claims documentation for financial institutions.
Domain
Financial Services (Banking & Insurance)
Deliverable
client delivery
Required skills
Customer service, contract administration, claims processing, CRM system usage, MS Office
Preferred skills
Experience in financial or insurance environment, English language skills