Auftragssachbearbeiter (m/w/d)
Core
Order processing and customer support for a client in Neuss, Germany.
Role type
Order Processing Specialist
Builds
Order confirmations, delivery notes, and invoices
Domain
Logistics and Supply Chain
Required skills
Order entry and verification, Invoice generation, Delivery schedule monitoring, Customer communication, Complaint and return handling, Data management, Process improvement
Preferred skills
SAP, MS Office, English
Responsibilities
Accepting, verifying, and entering customer orders into the ERP system; Creating order confirmations, delivery notes, and invoices; Monitoring delivery deadlines and coordinating with warehouse and logistics; Handling customer inquiries via phone and email; Processing complaints and returns; Coordinating with purchasing, sales, and production; Maintaining customer and order data; Assisting with quote creation and price inquiries; Controlling and managing order documents; Participating in process optimization for order processing.
