Vertriebsmitarbeiter (m/w/d) Innendienst - hybrides Arbeiten
Core
Managing existing and new customers via phone and email, creating and tracking quotes, processing orders, coordinating logistics, and handling complaints.
Role type
Sales Operations Specialist (Innendienst)
Builds
Order confirmations, delivery schedules, sales reports, and customer data records
Domain
Sales operations and customer service
Required skills
Customer relationship management, quote creation and calculation, order processing, logistics coordination, CRM data management, complaint resolution, sales reporting
Preferred skills
Commercial training background, prior sales operations or customer service experience, strong communication skills, structured and reliable work style, teamwork
Technologies
CRM systems
Responsibilities
Handling customer inquiries via phone and email, creating and tracking quotes, processing and recording orders, coordinating delivery and shipping processes, updating customer and product master data, generating sales reports, resolving complaints
Seniority
Entry-level to Mid-level, hands-on IC