Teamleiter m/w/d im Kundenservice für Aufzüge
Core
Leading a team of elevator service technicians to ensure professional maintenance and service operations for elevator systems.
Role type
Senior team leader (IC) for elevator customer service
Builds
Elevator maintenance and service operations
Domain
Industrial equipment (elevators) + technical service
Required skills
Team leadership, capacity planning, technical troubleshooting, supplier negotiation, safety compliance, sales support, performance verification
Preferred skills
Master's qualification in electronics or metalworking, prior leadership experience, digital technology affinity
Technologies
Digital service management tools
Responsibilities
Lead a team of ~10 service technicians, ensure quality of maintenance and service, act as primary customer contact, manage new installations, coordinate supplier quotes and material orders, enforce safety regulations, support sales with offers, verify service performance reports
