Spezialist Kundenbetreuung im Leasing (w/m/d) in Voll- oder Teilzeit (ab 30 Std.)
Core
Managing the full lifecycle of leasing and financing contracts, ensuring compliance, and providing customer support via phone and email.
Role type
Leasing contract specialist (customer service)
Builds
Leasing and financing contracts for customers
Domain
Banking / Leasing / Financial Services
Required skills
Contract lifecycle management, document management, compliance checks (anti-money laundering), risk-aware customer handling, system proficiency, organizational skills
Preferred skills
Knowledge of leasing/rent-to-own products, experience with customer relationship management systems
Responsibilities
Process all lifecycle events for active leasing contracts, proactively collect missing documents, conduct and document compliance checks, ensure customer satisfaction while managing contract risks, handle customer inquiries via phone and written communication
Seniority
Entry to Mid-level, operational IC