Mitarbeiter customer service international(m/w/d)
Core
Handling customer inquiries, creating offers, managing export shipments, and processing customs documentation for international clients.
Role type
Customer service specialist (international trade/export)
Builds
Export shipments and delivery documents for international clients
Domain
Logistics and international trade
Deliverable
client delivery
Required skills
Export processing, customs clearance, Intrastat reporting, price list management, customer service, document creation
Preferred skills
Foreign languages beyond German and English
Technologies
None stated
Responsibilities
Handling customer inquiries and orders, creating offers and processing invoices, organizing and processing export deliveries, creating shipping and export documents, customs clearance and communication with authorities, Intrastat reporting and preference calculation, supporting export control, handling customer service and complaints, maintaining price lists and customer data, acting as interface between sales and international customers
Seniority
Mid-level, 3+ years experience