Sachbearbeiter Customer Service (w/m/d)
Core
Processing customer orders, creating quotes, delivery notes, invoices, and shipping documents; managing internal and external logistics dispatch including freight offers and customs clearance for exports; preparing trade documents and invoices with the Chamber of Commerce (IHK) to ensure timely delivery.
Role type
Customer Service Clerk (Order Processing & Logistics)
Builds
Customer orders, shipping documents, trade documents, and invoices for international clients
Domain
Engineering services / International Trade / Logistics
Required skills
Order processing, quote creation, invoice generation, shipping document preparation, customs clearance, freight offer management, trade document preparation, SAP BusinessOne, Microsoft Office 365, English (written and spoken)
Preferred skills
Customs procedure knowledge, Chamber of Commerce (IHK) interaction
Technologies
SAP BusinessOne, Microsoft Office 365
Responsibilities
Process customer orders and create quotes, delivery notes, invoices, and shipping documents; manage logistics dispatch and obtain freight offers; handle customs clearance for export shipments; prepare trade documents and invoices with the Chamber of Commerce
Seniority
Mid-level, experienced