Sachbearbeiter Anschlussmanagement (w/m/d)
Core
Manual processing and verification of registrations for metered consumer devices under § 14a EnWG, monitoring automated registration channels, and handling customer inquiries and complex cases.
Role type
Administrative specialist (energy regulation) (via careerplan.io/jobs/12362-PR-297953_623891LS-S-sachbearbeiter-anschlussmanagement-wmd-at-brunel-gmbh-nl-dusseldorf)
Builds
Regulatory compliance data and customer service resolutions for energy metering
Domain
Energy sector / Regulatory compliance
Deliverable
dashboards & analysis
Required skills
SAP, regulatory knowledge (§ 14a EnWG), analytical thinking, problem-solving, data verification, customer communication
Preferred skills
Technical background in electrical engineering, understanding of automated processes, IT affinity
Responsibilities
Manually process and verify registrations of metered consumer devices, monitor automated registration channels and resolve system errors, handle customer and electrician inquiries regarding § 14a EnWG, request and verify missing customer data, resolve special cases and complaints in complex situations