ServiceNow Spezialist (w/m/d)
Core
Administration, configuration, and development of the ServiceNow platform to implement ITSM, ITOM, HR, or GRC processes.
Role type
ServiceNow specialist (IC)
Builds
ServiceNow workflows, scripts, and integrated systems
Domain
IT Service Management / Enterprise Software
Required skills
ServiceNow platform administration, JavaScript, REST/SOAP APIs, ITSM frameworks (ITIL), system integration, workflow development, business rules, error analysis
Preferred skills
ServiceNow certifications (CSA, CIS), agile project management, release management
Technologies
ServiceNow, JavaScript, HTML, CSS, REST, SOAP
Responsibilities
Administer and configure ServiceNow platform, Develop workflows and scripts, Integrate third-party systems, Troubleshoot production issues, Support users and business units, Participate in agile projects and release management, Document system changes and technical concepts
