Consultant SAP Customer Experience (CX) (m/w/d)
Core
Consultant supporting clients in the analysis, optimization, conception, and implementation of marketing, sales, or service processes using SAP Customer Experience (CX) and CRM.
Role type
Senior SAP CX Consultant / Project Lead
Builds
Marketing, sales, and service process implementations for enterprise clients
Domain
Enterprise Software / SAP / Customer Experience
Required skills
SAP CRM/CX implementation, project leadership, analytical thinking, customer journey mapping, workshop facilitation, budget management
Preferred skills
IT affinity, complex technical understanding, negotiation skills, travel readiness
Technologies
SAP CX, SAP CRM
Responsibilities
Lead national and international projects, design individual workshops, develop customer-specific solution paths, support process implementation from analysis to go-live
Seniority
Senior, hands-on IC with project leadership
