Senior Service Manager WAN (m/w/d)
Core
Responsible for contract-compliant service delivery in the WAN area (Carrier Ethernet, MPLS, SD-WAN), managing suppliers and monitoring KPIs.
Role type
Senior Service Manager
Builds
WAN services (Carrier Ethernet, MPLS, SD-WAN)
Domain
Telecommunications / Network Operations
Deliverable
client delivery
Required skills
WAN technologies (Carrier Ethernet, MPLS, SD-WAN), supplier management, KPI monitoring, ITIL V3, communication, negotiation
Preferred skills
Travel readiness across Germany
Responsibilities
Ensure contract-compliant service delivery, manage suppliers, monitor KPIs
Seniority
Senior, hands-on management