Callcenter Agent (m/w/d) Inbound
Core
Inbound customer service agent for a statutory health insurance provider, handling phone inquiries about insurance benefits and products.
Role type
Customer service representative (inbound)
Builds
Customer support interactions for a health insurance client
Domain
Healthcare / Insurance
Deliverable
client delivery
Required skills
Telephone communication, Customer consultation, IT proficiency, MS Office
Responsibilities
Answering questions about insurance benefits and products, Assisting with technical issues regarding the client's website or app, Sending registration codes