Systemspezialist Echtzeitkommunikation (m/w/d)
Core
Administration and provisioning of real-time communication solutions for banking customers, ensuring operational readiness and performance.
Role type
Systems Specialist (Real-Time Communication)
Builds
Real-time conferencing and communication services for Sparkassen-Finanzgruppe customers
Domain
Banking / Real-time communication infrastructure
Required skills
Real-time communication administration, Service Level Agreement (SLA) management, 3rd Level Support, Vendor management, Python, PowerShell, Scripting
Preferred skills
Customer consultation, Service optimization, Automation
Technologies
Python, PowerShell
Responsibilities
Administer and provision real-time communication solutions, Identify and commission optimization and automation opportunities, Ensure operational readiness and continuous development of services, Act as interface between customers, service providers, and internal units, Provide 3rd Level Support and customer consultation, Configure and parameterize services, Analyze service performance to meet SLAs