Innendienstmitarbeiter (m/w/d)
Core
Supporting the sales team by managing customer accounts, processing orders, and coordinating with logistics and field sales.
Role type
Sales Operations Specialist (Innendienst)
Builds
Sales offers, order documentation, and customer service workflows
Domain
B2B Sales / Logistics
Deliverable
product features
Required skills
Customer relationship management, Order processing, Data entry and analysis, Cross-functional communication, MS Office (Outlook, Excel), ERP systems
Preferred skills
Experience in sales operations, Trade fair participation
Responsibilities
Advise and support existing and new customers, Create and track individual offers, Manage order processing from inquiry to delivery, Coordinate with field sales, logistics, and other departments, Maintain customer master data and analyze sales information, Handle complaints and monitor delivery schedules, Participate in sales actions and trade fairs