Senior Application Support Engineer (m/w/d)
Hybrid
Core
Operate and evolve central systems including a product configurator and CRM, manage incidents, and drive digitalization projects.
Role type
Senior Application Support Engineer
Builds
Product configurator, CRM system, and related interfaces
Domain
Enterprise software, CRM, Cloud
Required skills
Java, SQL, Cloud (Azure), Incident/Service/Change/Problem Management, Agile (SCRUM/Kanban), Documentation
Preferred skills
None stated
Technologies
Java, SQL, Azure, ServiceNow
Responsibilities
Operate and evolve central systems including a product configurator and CRM, manage incidents and service requests per ITIL standards, handle vendor management, participate in testing and bug fixing, manage requirements and technical solutions with business analysts, drive digitalization projects using agile methods
Seniority
Senior, hands-on IC
