Kundenberater (w/m/d)
Hybrid
Core
Customer advisor responsible for data maintenance, handling inquiries, consulting existing and acquiring new customers, and managing long-term customer relationships.
Role type
Customer Service Representative
Builds
Long-term customer relationships and sales pipelines
Domain
Retail / General Business Services
Deliverable
client delivery
Required skills
Customer relationship management, conflict resolution, data management, sales, German (fluent), English (fluent), MS Office, SAP
Responsibilities
Maintaining master data, serving as the first point of contact for inquiries, written and telephone correspondence with customers, consulting existing customers, acquiring new customers, conducting needs and potential analyses, handling customer complaints
Seniority
Entry-level to Mid-level