Sachbearbeiter - Auftragsabwicklung (m/w/d)
Core
Order processing and customer support for a client in Ratingen, Germany.
Role type
Order Processing Specialist
Builds
Order confirmations, delivery notes, and invoices
Domain
Logistics and Supply Chain
Required skills
Order management, document creation, customer communication, logistics coordination, data entry, complaint handling, process improvement
Preferred skills
SAP, MS Office, English
Responsibilities
Accepting, reviewing, and entering customer orders into the ERP system; Creating order confirmations, delivery notes, and invoices; Monitoring delivery deadlines and coordinating with warehouse and logistics; Written and telephone customer support; Handling complaints and returns; Coordinating with procurement, sales, and production; Maintaining customer and order data; Supporting quote creation and price inquiries; Managing order documents; Contributing to process optimization in order processing