Mitarbeiter Auftragsabwicklung (m/w/d)
Core
Processing and managing customer orders, including data entry, verification, and scheduling within an ERP system.
Role type
Order Processing Specialist
Builds
Customer orders, quotes, confirmations, and invoices
Domain
Manufacturing / Logistics
Required skills
ERP system proficiency, MS Office, order management, customer service, data entry, complaint handling, administrative coordination
Preferred skills
English language skills
Technologies
ERP systems, MS Office
Responsibilities
Process and manage customer orders independently; Create quotes, order confirmations, and invoices; Act as a contact for customers regarding orders, delivery dates, and products; Coordinate with internal departments (Sales, Logistics, Procurement, Production); Maintain customer master data; Handle complaints and follow up on customer inquiries; Support administrative and organizational tasks in sales internal service.