Mitarbeiter Vertriebsinnendienst / Export & Auftragsabwicklung (m/w/d)
Core
Handling customer inquiries, creating and tracking quotes, and managing the entire order-to-delivery process including export documentation and logistics coordination.
Role type
Sales Operations / Order Processing Specialist
Builds
Order fulfillment and export documentation for national and international clients
Domain
Manufacturing / Logistics / Export
Required skills
Order processing, Export documentation, Logistics coordination, SAP, MS Office, English (written and spoken)
Preferred skills
Experience in Sales Operations, Customer Service, or Order Processing, Knowledge of international shipping and export procedures
Responsibilities
Process customer inquiries and create quotes, Manage orders from receipt to delivery, Coordinate with internal teams (Purchasing, Logistics, Technical), Organize and monitor delivery schedules, Create shipping, customs, and export documents, Coordinate transport with freight forwarders, Handle complaints and claims, Monitor payments and outstanding receivables