Business Analyst Prozessmanagement & Transformation Schaden (m/w/d)
Core
Drive the future of claims management by steering transformation, organizational, and process initiatives to develop a modern, efficient, and future-proof claims management system.
Role type
Senior Business Analyst (Process Management & Transformation)
Builds
Strategic target images for organization, processes, and governance structures; complex transformation and organizational development projects.
Domain
Insurance (Claims Management) + Organizational Transformation
Required skills
Process analysis and modeling, Strategic project leadership, Change management, Stakeholder management, Governance standard definition, Risk-oriented escalation management, Cross-functional network leadership
Preferred skills
Digital competency, Strategic thinking, Analytical abilities, Negotiation skills
Technologies
Process modeling tools, Project management software
Responsibilities
Steer the project, process, and transformation portfolio in claims management; Lead complex transformation and organizational development projects with high economic and strategic relevance; Consult senior management on strategic organizational and transformation decisions; Analyze and optimize basic and flow organizations to increase efficiency, quality, and customer satisfaction; Provide professional leadership and development of a cross-functional network of project managers, business analysts, and process managers.
