Quereinstieg in der Kundenbetreuung (m/w/d) im Bankenwesen - hybrides Arbeiten (Remote & Präsenz)
Hybrid
Core
Customer service representative handling phone inquiries, lead generation, and complaint resolution for private and small business clients in the banking and insurance sector.
Role type
Customer Service Representative
Builds
Customer support and sales channels for a financial services firm
Domain
Banking and Insurance
Deliverable
client delivery
Required skills
Phone communication, lead generation, complaint handling, data management, online banking support
Preferred skills
MS Office, prior customer service experience
Responsibilities
Answering customer calls, identifying needs and routing to specialists, acquiring new customers, handling complaints, maintaining customer data