Microsoft 365 Support Engineer (m/w/d)
Core
Administration, operation, and development of modern Microsoft Cloud services in a security-critical environment, serving end-users and internal IT teams.
Role type
Senior Microsoft 365 Support Engineer
Builds
Secure and compliant Microsoft 365 tenant environment including Entra ID, Azure, Exchange, Teams, SharePoint, OneDrive, and Intune.
Domain
IT Services / Cloud Operations / Cybersecurity
Required skills
Microsoft 365 Admin Center, Microsoft Entra ID (Azure AD), Microsoft Azure, Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Microsoft Intune, Endpoint Management, Microsoft Defender, Microsoft Autopilot, Conditional Access, Identity Security, Active Directory, Hybrid-Identity, Windows 11, User & License Management, Ticketing Systems, IT Service Processes, TCP/IP, WLAN, VPN, Cloudflare Zero Trust, Atlassian (Jira, Confluence)
Preferred skills
None stated
Technologies
Microsoft 365, Microsoft Entra ID, Microsoft Azure, Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Microsoft Intune, Microsoft Defender, Microsoft Autopilot, Cloudflare, Atlassian
Responsibilities
Administration and operation of Microsoft 365 tenant, Management of Entra ID and Azure, Support of Exchange Online, Teams, SharePoint, and OneDrive, User/Group/License/Permission management, Configuration of Windows 11 clients and mobile devices, Creation and maintenance of Conditional Access policies, Support of Microsoft Autopilot rollouts, Incident and service request resolution, Documentation in ticketing system, Collaboration with Infrastructure, Security, and Cloud teams, Direct on-site user support
Seniority
Senior, hands-on IC
