IT-Support (m/w/d)
Core
Providing 1st and 2nd level IT support for internal and external clients, resolving complex technical issues, and maintaining IT infrastructure.
Role type
Senior IT Support Specialist
Builds
Stable IT environment for clients
Domain
IT Services / Enterprise Support
Deliverable
client delivery
Required skills
Hardware and software troubleshooting, Windows and Linux administration, Network technologies, Active Directory, Virtualization, System installation and configuration
Preferred skills
Senior-level experience, Optimization of IT infrastructure
Technologies
Windows, Linux, Active Directory, Virtualization
Responsibilities
Analyze and resolve complex technical problems in 1st and 2nd level support, Install, configure, and maintain hardware and software components, Train and support users on IT system usage, Conduct software and hardware tests and document results, Actively participate in optimizing and developing the IT infrastructure